We Accept Returns

At Prince Coat, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your peace of mind.

Eligibility for Returns

We accept returns under the following conditions:

  • Defective or Damaged Products: If your item arrives in a defective or damaged condition, we will gladly accept the return.
  • Incorrect or Incomplete Order: If the product delivered is different from what you ordered or if any items are missing from your order, you are eligible for a return.

Timeframe for Returns

You must initiate a return request within 24 hours of receiving your order. After this period, we may not be able to process your return.

How to Initiate a Return

To start the return process, please follow these steps:

  1. Contact Us: Reach out to our customer care team via email at hello@princecoat.net or call us at +92 310 5404701 (Monday to Saturday, 10:00 am – 6:00 pm, Pakistan Standard Time).
  2. Provide Details: Please provide your order number, product name, and a brief explanation of the reason for your return.
  3. Return Authorization: Once your return request is approved, we will provide you with further instructions on how to return the item.

Return Conditions

  • The returned item must be unused, unwashed, and in its original packaging with all tags attached.
  • Please ensure that the item is securely packaged to prevent any damage during transit.

Refund Process

Once we receive your returned item and it meets our return conditions, we will initiate the refund process. You will receive a refund to your original payment method within 10-14 business days, excluding any shipping or handling charges.


Please note that certain items, such as customized or made-to-order products, may not be eligible for returns unless they are defective or damaged upon arrival.

Contact Us

If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer care team. We’re here to help you every step of the way.

Thank you for shopping at Prince Coat. We appreciate your trust in us and look forward to serving you again in the future.